FAQ
What is City Tax?
When can I check-in?
We guarantee you freshly made beds starting from 3 PM (in some cases, even faster – just ask our 24/7 reception). You can always use our free of charge luggage room. On your check out day we ask you to leave the room till 11 AM. If you like to stay a bit longer, ask for a free late check-out in advance. Of course, subject to availability.
Looking for a room that’s accessible with a wheelchair?
At our hostel you can book a single room with a private bathroom, which is wheelchair-accessible. The lobby as well as patio is barrier-free.
I’m not 18 yet. How can I stay at Pfefferbett?
It’s not a problem at all! But don’t forget to bring the parental authorization with you! You’ll find the necessary form here
Till when is the breakfast buffet available?
Our tasty and nourishing breakfast buffet is available daily from 7 AM till 11.30 AM.
When are you closing?
Never! We are there for you 24/7, both reception and bar.
Is WLAN available?
Of course! The Pfefferbett WLAN is free and available throughout the hostel.
Which payment methods do you accept?
We accept a variety of credit cards (Visa, American Express, Mastercard or Eurocard) and debit cards.
Is there an ATM nearby?
Yes, there is! You’ll find it in the entrance area. The usage fee is set by the issuing bank of your card.
Should I bring my own bedlinens?
No, the beds are made for you already. You can get towels at the reception for only 2.50€.
Is there a washing machine I can use?
Yes, there are even 2! Our hostel offers laundry service with washing and drying for 5€.
